New Orleans Uber & Lyft Accident Lawyer

Passengers, drivers and others hurt in rideshare crashes.

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UBER & LYFT ACCIDENTS —

Uber and Lyft Crashes Come With Complicated Insurance

Rideshare is everywhere in New Orleans, from airport runs to Saints games to a night out on Frenchmen Street. When an Uber or Lyft trip ends in a crash, the first question is often the hardest: whose insurance pays?

The answer depends on what the rideshare driver was doing at the moment of the crash. Stephen J. Hecker helps passengers, other drivers, pedestrians and rideshare drivers themselves figure out which policies apply and pursue every one of them.

How Rideshare Insurance Works in Louisiana

Louisiana law sets minimum coverage for transportation network companies like Uber and Lyft based on the driver’s status:

  • App off: The driver is just a driver. Their personal auto insurance applies.
  • App on, waiting for a ride request: At least $50,000 per person and $100,000 per accident for bodily injury, $25,000 for property damage, plus uninsured/underinsured motorist coverage.
  • Ride accepted, en route to pickup, or carrying a passenger: At least $1,000,000 in combined coverage, plus uninsured/underinsured motorist coverage, until the last passenger gets out.

If the driver’s own coverage lapses or falls short, the rideshare company’s coverage must step in. Getting the trip records that show the driver’s status is one of the first things we do.

Who We Help

  • Passengers injured while riding in an Uber or Lyft
  • Other drivers and passengers hit by a rideshare vehicle
  • Pedestrians and cyclists struck by a rideshare driver
  • Rideshare drivers hit by another at-fault driver

What to Do After a Rideshare Accident

  • Get medical care and call the police
  • Take screenshots of the trip in your app, including the driver’s name and the time
  • Photograph the vehicles, plates and scene
  • Get contact information for the driver and witnesses
  • Report the crash in the app, but don’t give a recorded statement to any insurer before talking to a lawyer

Fault and Deadlines

Louisiana changed its fault rule on January 1, 2026. For accidents on or after that date, if you are found 51% or more at fault, you recover nothing. If you are less than 51% at fault, your recovery is reduced by your share. Insurance companies know this, so expect them to try to push more of the blame onto you.

In Louisiana, most injury claims from accidents on or after July 1, 2024 must be filed within two years. Injuries before that date generally had only one year. Evidence also disappears fast, so don’t wait.

Hurt in an Uber or Lyft? Call Hecker. Free consultation. (504) 446-1000.

FAQ —

Uber & Lyft Accidents: Common Questions

Can I sue Uber or Lyft directly?

Rideshare companies generally treat drivers as independent contractors, so the claim usually runs through the insurance the company is required to provide. Whether there’s a claim against the company itself depends on the facts.

I was a passenger. Whose insurance pays?

If the driver had accepted your ride, Louisiana law requires at least $1,000,000 in coverage for the trip. If another driver caused the crash, their insurance may pay too.

What if the rideshare driver was between rides?

If the app was on and the driver was waiting for a request, lower minimum limits apply: $50,000 per person and $100,000 per accident for injuries, plus $25,000 for property damage.

How long do I have to file a rideshare accident claim?

For most crashes on or after July 1, 2024, you have two years to file suit in Louisiana.

PRACTICE AREAS

Other Ways We Help

We help injured drivers, passengers and families get the compensation they deserve.

We take on trucking companies and their insurers after 18-wheeler crashes.

Riders get blamed first. We push back and work to show what really happened.

Cyclists hit by careless drivers deserve full and fair compensation.